Meet Dominique Harrison
Experience That Understands the Standards. Leadership That Understands the People.
Dominique Harrison, BS, QMHP, QDDP is a behavioral health and developmental services expert, CARF Surveyor, consultant, and advocate with more than 17 years of experience in behavioral health and human services.
Throughout her career, Dominique has worked at nearly every level of service delivery—from supporting individuals directly to leading programs, developing teams, overseeing operations, navigating regulatory requirements, and strengthening organizational systems.
That experience shaped a fundamental belief:
Quality should never become so focused on the requirement that we forget the people the requirement was designed to protect.
It is that belief that led to the creation of East Coast Quality and Compliance Group.
Bringing Humanity Into Quality.
Leadership Beyond the OrganizationDominique believes improving human services also requires participating in the larger conversations shaping the field.
As a Board Member of vaACCSES, she contributes her experience and perspective to conversations surrounding disability services, employment, community access, provider sustainability, and opportunities for individuals with disabilities throughout Virginia.
Her professional work has also included advocacy surrounding Medicaid-funded services, Home and Community-Based Services (HCBS), workforce challenges, regulatory expectations, and policies affecting providers and the people they support.
These experiences allow Dominique to view quality from multiple perspectives:
The Person. The Team. The Organization. The System.
And sustainable quality requires considering all four.
Why East Coast Quality and Compliance Group?
Because Compliance and Humanity Shouldn't Compete.
Over the years, Dominique saw organizations working hard to meet regulations, prepare for audits, complete documentation, manage incidents, train employees, and respond to constantly evolving expectations.
But she also saw what happens when compliance becomes disconnected from its purpose.
Policies become paperwork.
Quality meetings become checkboxes.
Corrective actions fix the document instead of the problem.
And staff begin viewing quality as something done to them rather than something they participate in creating.
East Coast Quality and Compliance Group was created to help change that.
We help organizations build systems that are compliant, practical, measurable, sustainable, and centered on people.
Because Dominique believes:
Compliance tells us what must happen.
Quality asks whether it's working.
Humanity reminds us who it's for.